✨ Join Our Exclusive Team! Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a Portuguese Speaking Customer Support representative in the Luxury & High-End Brand Retail Department. If you have a passion for luxury products and exceptional customer service, this role is designed for you!
In this prestigious position, you will provide top-notch support to Portuguese-speaking clients, assisting them with their inquiries and ensuring they receive the highest level of service associated with luxury brands. If you're driven, detail-oriented, and enthusiastic about helping customers, we want to hear from you!
Your Responsibilities
- Deliver exceptional customer service to Portuguese-speaking clients through various communication channels.
- Assist customers with inquiries related to luxury products and services, ensuring a memorable shopping experience.
- Accurately document customer interactions in our CRM system.
- Collaborate with team members to achieve service excellence and enhance customer satisfaction.
- Engage in product training and development to stay informed about the latest luxury brand offerings.
Requirements
- Fluency in Portuguese (written and spoken) is essential. Your nationality and native language must be clearly stated in your application.
- A demonstrated passion for luxury brands and high-end retail.
- Previous experience in customer support, particularly in the luxury sector, is a strong advantage.
- Excellent communication and interpersonal skills.
- A proactive team player with a keen eye for detail.
- Strong problem-solving abilities and a customer-centric approach.
- Ability to work effectively in a dynamic environment and manage multiple inquiries.
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and two weeks Hotel )
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...