🚗 Join Our Team in the Automotive Sector! Patrique Mercier Recruitment ES is excited to announce an opportunity for a Portuguese Speaking Customer Support representative in the Automotive Insurance & Claims Department. If you are fluent in Portuguese and have a keen interest in the automotive industry, this role is designed for you!
In this essential position, you will provide support to Portuguese-speaking customers regarding their insurance inquiries and claims, ensuring they receive clear guidance and assistance throughout the process. If you are ready to grow your career in a dynamic environment and make a positive impact on customer experiences, we want to hear from you!
Your Responsibilities
- Provide top-notch customer support to Portuguese-speaking clients in the automotive insurance sector via phone, email, and chat.
- Assist customers with inquiries about their insurance policies and claims processes, offering solutions and guidance.
- Accurately document customer interactions in our CRM system.
- Collaborate with team members to meet service objectives and enhance overall customer satisfaction.
- Participate in ongoing training to stay updated on insurance regulations and industry best practices.
Requirements
- Your nationality and native language must be clearly stated in your application. Fluency in Portuguese (written and spoken) is essential.
- A strong commitment to delivering excellent customer service.
- Prior experience in customer support or the automotive insurance sector is a plus but not mandatory.
- Exceptional communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong analytical skills and attention to detail.
- Ability to work in a fast-paced environment while maintaining quality service.
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...