✨ Discover Your Career in Luxury! Patrique Mercier Recruitment ES is excited to announce an opening for a Polish-Speaking Customer Support representative in the Luxury & High-End Brand Retail Department. This is an incredible opportunity for individuals passionate about luxury brands and providing exceptional customer service.
In this premier role, you will assist Polish-speaking customers with inquiries related to high-end products, ensuring they receive the top-notch service that luxury brands are known for. Join our dedicated team and be a part of creating memorable experiences for clients while enjoying a dynamic work environment. If you are committed to excellence and ready to advance your career in retail, we want to hear from you!
Your Responsibilities
- Provide exemplary customer support to Polish-speaking clients through various channels including phone, email, and live chat.
- Assist customers with inquiries about luxury products, order processing, and returns, ensuring they have a seamless experience.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to achieve service objectives and maintain high standards of customer satisfaction.
- Participate in ongoing training to stay informed about product offerings and luxury retail trends.
Requirements
- Fluency in Polish (written and spoken) is essential. Your nationality and native language must be clearly stated in your application.
- Passion for luxury brands and high-end retail.
- Previous experience in customer support or retail is desirable but not mandatory.
- Outstanding communication and interpersonal skills.
- A proactive team player with a customer-centric approach.
- Strong attention to detail and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...