Patrique Mercier Recruitment ES is delighted to offer an exciting opportunity for Polish-speaking individuals to join the Online Retail Department in Greece as Customer Service Representatives! If you have a passion for e-commerce and enjoy providing exceptional support, this is the perfect role for you. You will assist Polish-speaking customers with their inquiries regarding online retail products, ensuring they have a seamless and satisfactory shopping experience. Become a vital part of a dynamic team that values your contributions and fosters a supportive work environment!
Your Responsibilities
- Provide outstanding customer support to Polish-speaking clients through various communication channels, including phone, email, and live chat.
- Handle customer inquiries, resolve complaints, and offer detailed product information.
- Maintain a positive and professional demeanor in all interactions with customers.
- Accurately document customer interactions to aid in service improvements.
- Collaborate with team members and other departments to resolve customer issues effectively.
- Engage in continuous training to stay updated on products, services, and customer service best practices.
Requirements
- Your nationality and native language must be clearly stated in your application.
- Fluency in Polish (both written and spoken) is essential.
- Strong commitment to providing exceptional customer service.
- Previous experience in customer service or retail is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Proactive attitude with strong problem-solving abilities.
- Willingness to learn and grow within a supportive and dynamic work environment!
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...