Patrique Mercier Recruitment ES is thrilled to present an exciting opportunity for Norwegian-speaking individuals to join the Hotel Reservations & Hospitality Department as Customer Service Representatives! If you have a passion for the hospitality industry and enjoy providing exceptional service to guests, this position is just right for you. You will assist Norwegian-speaking customers with their hotel reservations and inquiries, ensuring they receive the highest level of service during their travel planning. Join a dynamic team in a vibrant environment that values your contributions and dedication!
Your Responsibilities
- Provide outstanding customer service to Norwegian-speaking clients through various channels, including phone, email, and live chat.
- Assist customers with hotel reservations, inquiries, and any related issues effectively.
- Maintain a positive and professional attitude during all customer interactions.
- Document customer interactions accurately to facilitate service improvements.
- Collaborate with team members to achieve departmental goals and enhance customer experiences.
- Engage in ongoing training to stay updated on hospitality best practices and service offerings.
Requirements
- Fluency in Norwegian (both written and spoken) is essential.
- Strong commitment to delivering exceptional customer service.
- Previous experience in customer service or the hospitality industry is a plus, but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work both independently and as part of a collaborative team.
- Proactive attitude and strong problem-solving abilities.
- Willingness to learn and develop within a fast-paced and supportive work environment!
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...