🚗 Join Our Team! Patrique Mercier Recruitment ES is excited to announce an opportunity for a Nordic-Speaking Customer Support representative to join the Ride-Sharing App department in Greece! If you are fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and passionate about enhancing customer experiences in the tech and transportation sector, this role is perfect for you!
In this critical position, you will assist Nordic-speaking users with their inquiries and support them in navigating our ride-sharing platform. Relish the opportunity to work in an innovative industry while enjoying the vibrant culture and beautiful landscapes of Greece. If you're eager to contribute and grow your career in customer support, we invite you to apply!
Your Responsibilities
- Provide exceptional customer support to Nordic-speaking users of our ride-sharing app via various communication channels.
- Assist customers with inquiries about app functionalities, account issues, and ride-related questions, ensuring a smooth user experience.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to achieve service goals and enhance customer satisfaction.
- Participate in ongoing training opportunities to stay updated on product developments and industry trends.
Requirements
- Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
- Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is essential.
- A strong dedication to providing excellent customer service.
- Previous experience in customer support, particularly in tech or transportation, is a plus but not mandatory.
- Outstanding communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong analytical and problem-solving skills with attention to detail.
- Ability to effectively work in a dynamic, customer-focused environment.
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...