Patrique Mercier Recruitment is excited to offer an incredible opportunity for a Korean-Speaking Support Specialist based in Sofia! This position includes fully paid relocation, making it a fantastic chance to work in a dynamic environment while experiencing life in Bulgaria’s vibrant capital.
As a Korean-Speaking Support Specialist, you will be the primary point of contact for Korean-speaking customers, providing exceptional support and resolving inquiries efficiently. Your role will be integral to maintaining our high standards of customer satisfaction and fostering strong client relationships.
Key Responsibilities
- Deliver outstanding support to Korean-speaking clients across multiple communication channels including phone, email, and chat.
- Troubleshoot and resolve customer issues promptly and accurately.
- Provide detailed product and service information to clients.
- Maintain accurate documentation of customer interactions and issue resolutions.
- Collaborate with cross-functional teams to improve customer experience and support processes.
- Participate in ongoing training to enhance product knowledge and support skills.
Requirements
- Fluency in Korean (spoken and written) is required; native proficiency preferred.
- Excellent communication and interpersonal skills.
- Your native language and nationality must be clearly stated in your C.V. and/or Cover Letter.
- Strong problem-solving abilities and technical aptitude.
- Willingness and ability to relocate to Sofia, Bulgaria, with full relocation support provided.
- Self-motivated and able to work effectively both independently and within a team.
- Positive attitude, adaptability, and eagerness to contribute to a collaborative work environment.
Benefits
- • Financial support during relocation
- • Fully paid training
- • Stable job and career development opportunities
- • Attractive salary
- • Additional health insurance
- • 50+ benefits and services to choose from
- • Positive international working environment
- • Support and learning
- • Employee referral bonuses