Patrique Mercier Recruitment ES is excited to offer a unique opportunity for Italian-speaking individuals to join the Airline Reservations Department in Greece as Customer Service Representatives! If you have a passion for travel and exceptional customer service skills, this role is perfect for you. You will assist Italian-speaking customers with their inquiries and reservations, ensuring they have a smooth and enjoyable experience while planning their travels. Become part of a dynamic team dedicated to facilitating amazing travel experiences!
Your Responsibilities
- Provide outstanding customer service to Italian-speaking clients through phone, email, and live chat.
- Effectively handle customer inquiries related to flight reservations, cancellations, and changes.
- Maintain a friendly and professional demeanor in all customer interactions.
- Document customer interactions accurately to assist in improving services.
- Collaborate with team members and other departments to resolve customer issues effectively.
- Participate in training sessions to enhance knowledge of airline policies and customer service best practices.
Requirements
- Fluency in Italian (both written and spoken) is essential. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
- Strong commitment to delivering high-quality customer service.
- Previous experience in customer service or travel-related industries is a plus, but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Proactive attitude and strong problem-solving abilities.
- Willingness to learn and grow within a supportive and dynamic work environment!
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...