Icelandic-Speaking Adviser for Online Payment Platforms in Sofia, Bulgaria

🌟 Unique Opportunity: Icelandic-Speaking Adviser for Online Payment Platforms in Sofia, Bulgaria!

Patrique Mercier Recruitment ES is excited to offer a rewarding position for an Icelandic-Speaking Adviser to join our Online Payment Platforms team located in Sofia, Bulgaria. This role is ideal for individuals passionate about fintech and customer service who want to make an impact by assisting Icelandic-speaking clients with their payment solutions.

As an Adviser, you will be the primary contact for our Icelandic-speaking clients, providing expert knowledge and support to help them effectively utilize our cutting-edge online payment platforms. Your role is vital in solving client issues and ensuring a seamless payment experience. If you are enthusiastic about this unique opportunity, we encourage you to apply today!

Your Key Responsibilities

• Support Icelandic-speaking clients with inquiries related to online payment platforms.
• Troubleshoot and resolve payment processing issues promptly.
• Provide guidance and training to clients on using our online payment solutions efficiently.
• Maintain strong and positive relationships with clients to maximize satisfaction and loyalty.
• Collaborate with internal technical teams to resolve complex client concerns.
• Keep abreast of industry trends and advancements in payment technology.

Requirements

• Fluency in Icelandic and English is essential; additional language skills are advantageous.
• Your nationality and native language should be clearly stated in your application documents.
• Experience in customer support, particularly within fintech or payment processing sectors, is preferred.
• Excellent communication skills with a strong focus on client satisfaction.
• Strong problem-solving and analytical abilities.
• Knowledge of online payment systems and related technologies is a plus.
• Willingness to relocate or work in Sofia, Bulgaria, embracing a new cultural experience.

Benefits

• Financial support during relocation (e.g.: for transportation, hotel stay,

rent, and assistance in finding a long-term rental)

• Fully paid training sessions from the office

• Stable job and career development opportunities

• Attractive salary

• Additional health insurance

• 50+ benefits and services to choose from

• Positive international working environment

• Support and learning

• Employee referral bonuses