Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for German-speaking individuals to join a leading vehicle manufacturer in Greece as a Customer Service Representative. This role includes fully paid relocation to Greece, providing you with a chance to build your career while experiencing a new culture. You will be responsible for delivering outstanding customer support to German-speaking clients, helping them with product inquiries, service requests, and any technical assistance related to vehicles. Join a reputable company committed to innovation and customer satisfaction!
Your Responsibilities
- Provide excellent customer service to German-speaking clients via phone, email, and other communication channels.
- Address product inquiries, after-sales support, and technical issues effectively and professionally.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with different departments to resolve customer issues promptly.
- Participate in training sessions to stay informed about vehicle products and customer service best practices.
- Support the company’s commitment to delivering exceptional customer experiences.
Requirements
- A native level of fluency in German and a B2 level of English (both written and spoken) is essential; please clearly state your nationality and native language in your application.
- Strong customer service skills with a focus on problem-solving and communication.
- Experience in customer service, preferably within the automotive or manufacturing sector, is an advantage.
- Willingness to relocate to Greece, with relocation expenses fully covered by the company.
- Ability to work independently and collaboratively within a multicultural team.
- Positive attitude, flexibility, and adaptability to a dynamic work environment.
- Commitment to continuous learning and professional growth.
Benefits
- Monthly Performance Bonus
- Fully Paid Relocation Package (flight, transfer, and four weeks' paid hotel stay upon arrival)
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Free Greek lessons
- And More!