Patrique Mercier Recruitment ES is thrilled to present an excellent opportunity for French-speaking individuals to join the Airline Reservations Department in Greece as Customer Service Representatives! If you have a passion for travel and customer service, this role is tailored for you. You will assist French-speaking customers with their airline reservations, inquiries, and any issues related to their travel arrangements, ensuring a smooth and enjoyable experience. Join a dynamic team in a vibrant environment committed to providing exceptional service!
Your Responsibilities
- Provide outstanding customer service to French-speaking clients through various channels, including phone, email, and live chat.
- Assist customers with airline reservations, changes, and cancellations while addressing their inquiries and concerns.
- Maintain a courteous and professional demeanor during all interactions with customers.
- Accurately document customer interactions and feedback to enhance service quality.
- Collaborate with colleagues and other departments to resolve customer issues efficiently and effectively.
- Engage in ongoing training to stay informed about airline operations, policies, and customer service best practices.
Requirements
- Your native language and your nationality should be clearly stated in your C.V. and/or Cover Letter. Fluency in French (both written and spoken) is essential.
- Strong commitment to delivering exceptional customer service.
- Previous experience in customer service or the airline industry is beneficial, but not mandatory.
- Excellent communication and problem-solving skills.
- Ability to work both independently and as part of a collaborative team.
- Positive attitude and proactive approach toward customer satisfaction.
- Willingness to learn and grow within a supportive and dynamic work environment!
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...