📞 Join Our Telecommunications Team! Patrique Mercier Recruitment ES is excited to offer an enticing opportunity for a Flemish Speaking Customer Support representative for our Telecommunication Department, based in beautiful Bulgaria! If you're fluent in Flemish and have a passion for helping customers navigate telecommunication services, we want to hear from you!
In this essential role, you will be the first point of contact for Flemish-speaking customers, assisting them with inquiries and providing support to ensure they have a seamless experience with our services. Experience the rich culture and vibrant life in Bulgaria while contributing to a dynamic team. If you're ready to take the next step in your career and make a positive impact, this position is for you!
Your Responsibilities
- Deliver outstanding customer support to Flemish-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries related to telecommunication products and services, ensuring their issues are resolved efficiently.
- Accurately document customer interactions in our CRM system.
- Collaborate with team members to achieve service level targets and enhance customer satisfaction.
- Participate in ongoing training and development opportunities to improve product knowledge and service skills.
Requirements
- Fluency in Flemish (written and spoken) is essential.
- A strong commitment to delivering excellent customer service.
- Previous experience in customer support or the telecommunications industry is a plus, but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong analytical skills and attention to detail.
- Willingness to relocate to Bulgaria and embrace new cultural experiences!
Benefits
- Private Health Insurance
- Training & Career Development
- Additional Performance Bonuses
- No weekends
- 150 euros towards your flight
- Active account manager regarding relocation
- Indefinite contract