Patrique Mercier Recruitment ES is thrilled to announce a rewarding opportunity for Flemish-speaking individuals to join a leading provider of digital services in Bulgaria as Customer Service Representatives! If you are passionate about technology and enjoy supporting customers, this position is a perfect match for you. In this role, you will assist Flemish-speaking clients with their inquiries, providing them with the information and help they need regarding digital services. Join a dynamic team dedicated to excellence and enjoy working in a culturally rich environment!
Your Responsibilities
- Provide excellent customer support to Flemish-speaking clients via phone, email, and live chat.
- Resolve customer inquiries and technical issues effectively and efficiently.
- Maintain a professional and friendly demeanor in all interactions with customers.
- Document customer interactions accurately for the purpose of service improvement.
- Collaborate with colleagues to achieve team goals and enhance customer satisfaction.
- Engage in training sessions to remain knowledgeable about products and service best practices.
Requirements
- Fluency in Flemish (both written and spoken) is essential.
- Strong desire to provide outstanding customer service.
- Experience in customer service is a plus, but not mandatory.
- Excellent communication and problem-solving skills.
- A proactive approach and ability to handle challenges gracefully.
- Ability to work independently as well as part of a team.
- Willingness to learn and grow within a supportive and dynamic work environment!
Benefits
- Private Health Insurance
- Training & Career Development
- Additional Performance Bonuses
- No weekends
- 150 euros towards your flight
- Active account manager regarding relocation
- Indefinite contract