Patrique Mercier Recruitment ES is excited to offer an Entry-Level Customer Service position for Dutch speakers at a leading tech company based in Greece. This role is perfect for enthusiastic individuals looking to start their career in the tech industry while providing top-tier customer support.
As part of our client’s team, you will assist Dutch-speaking customers by addressing their technical inquiries with patience and expertise, troubleshooting a wide range of issues, and ensuring every customer interaction results in a positive and satisfying experience. This position not only allows you to develop your communication and problem-solving skills but also offers the chance to grow professionally within a dynamic and innovative environment.
All of this takes place in an inspiring setting, surrounded by the beautiful Greek landscape, combining work with a high quality of life and cultural richness.
Responsibilities
- Provide excellent customer service to Dutch-speaking clients.
- Assist customers with technical issues, troubleshooting products and services efficiently.
- Maintain accurate records of customer interactions in the CRM system.
- Collaborate with technical teams to escalate and resolve complex issues.
- Contribute to the continuous improvement of customer service processes.
- Stay updated on the company’s products and technology developments.
Requirements
- A native level of fluency in Dutch and a B2 level of English (spoken and written) is essential.
- Basic understanding or interest in technology and technical products.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-oriented mindset.
- Willingness to learn and develop within the tech industry.
- Ability to work well independently and as part of a team.
- Previous experience in customer service is a plus but not required.
- Must hold an EU passport.
Benefits
- Monthly Performance Bonus
- Fully Paid Relocation Package (flight, transfer, and four weeks' paid hotel stay upon arrival)
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Free Greek lessons
- And More!