🌟 Exciting opportunity alert! Patrique Mercier Recruitment ES is looking for a Dutch-Speaking Fitbit Product Support Specialist to join our team in Sofia, Bulgaria, with a fully paid relocation package. If you are fluent in Dutch and have a passion for product support and technology, this role is perfect for you.
As a Fitbit Product Support Specialist, you will provide expert assistance to Dutch-speaking customers, helping them optimize their Fitbit devices and resolving technical issues. With our comprehensive relocation support, you will have the chance to experience the vibrant culture of Sofia while advancing your career within a growing company.
Your Responsibilities
- Provide exceptional product support for Fitbit devices to Dutch-speaking customers via phone, email, and chat.
- Diagnose, troubleshoot, and resolve product-related technical issues efficiently.
- Guide customers in using Fitbit products to their fullest potential.
- Maintain accurate records of customer interactions and solutions in CRM systems.
- Collaborate with cross-functional teams to escalate complex issues and improve service quality.
- Participate in ongoing product training to stay up-to-date on Fitbit enhancements and features.
Requirements
- Fluency in Dutch (spoken and written) is essential. Your native language and nationality must be clearly stated in your C.V. and/or Cover Letter.
- Strong technical aptitude and interest in wearable technology.
- Previous experience in product support or customer service is advantageous.
- Excellent communication and interpersonal skills.
- Ability to work well both independently and within a team.
- Willingness to relocate to Sofia, Bulgaria, with relocation expenses fully covered.
- A proactive, problem-solving mindset and strong attention to detail.
Benefits
- • Financial support during relocation
- • Fully paid training
- • Stable job and career development opportunities
- • Attractive salary
- • Additional health insurance
- • 50+ benefits and services to choose from
- • Positive international working environment
- • Support and learning
- • Employee referral bonuses