Patrique Mercier Recruitment ES is excited to offer an amazing opportunity for Dutch-speaking individuals to join a Social Media Platform as Customer Service Representatives in Greece! If you are passionate about social media and enjoy helping others, this role is perfect for you. You will assist Dutch-speaking customers by resolving issues, answering queries, and providing top-notch support to ensure an outstanding user experience. Join a vibrant team in Greece dedicated to customer satisfaction and innovation!
Your Responsibilities
- Deliver exceptional customer service to Dutch-speaking users via phone, email, and live chat.
- Resolve customer inquiries related to social media platform usage, account issues, and technical problems.
- Maintain a friendly and professional attitude in all customer interactions.
- Document and escalate complex issues to appropriate teams as needed.
- Collaborate with team members to enhance the overall user experience.
- Participate in ongoing training to stay updated on platform features and customer service best practices.
Requirements
- A native level of fluency in Dutch and B2 level of English (both written and spoken) is essential.
- A strong commitment to providing excellent customer service.
- Previous experience in customer service or social media support is a plus but not mandatory.
- Excellent communication and problem-solving skills.
- Ability to work independently and collaboratively within a team.
- Positive attitude and willingness to learn and adapt in a fast-paced environment.
Benefits
- Monthly Performance Bonus
- Fully Paid Relocation Package (flight, transfer, and four weeks' paid hotel stay upon arrival)
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Free Greek lessons
- And More!