Patrique Mercier Recruitment ES is thrilled to announce an exciting and unique opportunity for Dutch-speaking professionals to become an integral part of the Fashion & Luxury Brand customer service team based in Greece. If you have a passion for the world of fashion and luxury goods, along with a commitment to delivering outstanding customer experiences, this role offers the perfect platform to showcase your skills and develop your professional career.
By ensuring every customer interaction is handled with the utmost professionalism and warmth, you will help create a seamless, enjoyable, and memorable experience that truly embodies the essence of luxury. Join a dynamic, vibrant, and stylish team in Greece where dedication to excellence and a love for fashion come together to create an inspiring and rewarding work environment!
Your Responsibilities
- Provide exceptional customer service to Dutch-speaking clients.
- Handle inquiries related to fashion and luxury products, orders, and returns.
- Maintain a professional and friendly demeanor while representing the luxury brand.
- Accurately document customer interactions to support continuous improvement.
- Collaborate with team members to enhance customer satisfaction and loyalty.
- Participate in training to stay updated on product knowledge and brand standards.
Requirements
- A native-level of fluency in Dutch and a B2-level of fluency in English (both written and spoken) is required. Please clearly state your nationality and native language in your application.
- A strong commitment to delivering high-quality customer service.
- Previous experience in customer service, especially in fashion or luxury sectors, is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Positive attitude with a proactive approach to customer satisfaction.
- Willingness to learn and grow within a dynamic and supportive work environment in Greece.
Benefits
- Monthly Performance Bonus
- Fully Paid Relocation Package (flight, transfer, and four weeks' paid hotel stay upon arrival)
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Free Greek lessons
- And More!