🌟 Join Patrique Mercier Recruitment ES as a Danish-Speaking Fitbit Customer Support Specialist in Sofia, Bulgaria! Enjoy a fully paid relocation package and the opportunity to work in a vibrant, international environment. This role involves providing expert support to Danish-speaking customers, helping them with Fitbit device troubleshooting, product information, and general inquiries.
As a member of our team, you will deliver exceptional customer service, contributing to customer satisfaction and loyalty. This role offers exciting challenges and excellent career growth opportunities.
Your Responsibilities
- Provide high-quality customer support for Fitbit products to Danish-speaking clients via phone, email, and chat.
- Assist customers with troubleshooting device issues, usage guidance, and product details.
- Maintain accurate records of all customer interactions in the CRM system.
- Collaborate with internal teams to solve complex customer issues efficiently.
- Stay updated with the latest Fitbit product developments through ongoing training.
Requirements
- Fluency in Danish (both written and spoken) is essential.
- Clearly state your native language and nationality on your CV and/or cover letter.
- Experience in customer support, particularly in technology or consumer electronics, is a plus.
- Strong communication, problem-solving, and interpersonal skills.
- Willingness to relocate to Sofia, Bulgaria; relocation fully covered by the company.
- Technical aptitude and keen attention to detail.
- Ability to work both independently and collaboratively in a team environment.
Benefits
- • Financial support during relocation
- • Fully paid training
- • Stable job and career development opportunities
- • Attractive salary
- • Additional health insurance
- • 50+ benefits and services to choose from
- • Positive international working environment
- • Support and learning
- • Employee referral bonuses