Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for Danish-speaking individuals to join the Hotel Reservations & Hospitality Department as Customer Service Representatives! If you have a passion for travel and hospitality and enjoy providing top-notch customer support, this role is ideal for you. You will assist Danish-speaking customers with their inquiries related to hotel reservations, ensuring they have a seamless and enjoyable experience while planning their stays. Be part of a dynamic team committed to delivering exceptional service in the hospitality industry!
Your Responsibilities
- Provide outstanding customer support to Danish-speaking clients through phone, email, and live chat.
- Handle customer inquiries, assist with hotel bookings, and resolve any issues that may arise.
- Maintain a friendly and professional demeanor in all interactions with customers.
- Document customer interactions accurately to support service improvements.
- Collaborate with team members and hotel partners to ensure an exceptional customer experience.
- Participate in training sessions to stay updated on hospitality trends and best practices.
Requirements
- Fluency in Danish (both written and spoken) is essential.
- A strong commitment to delivering excellent customer service.
- Previous experience in customer service or hospitality is a plus, but not mandatory.
- Exceptional communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Positive attitude and proactive approach to customer satisfaction.
- Willingness to learn and grow within a vibrant and supportive environment!
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...