🌟 Join Our Team in Athens! Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a Czech-Speaking Customer Support representative in the Mobile Banking Services Department, based in the vibrant city of Athens, Greece! If you are fluent in Czech and have a passion for customer service in the financial sector, we want to hear from you!
In this essential role, you will assist Czech-speaking customers with their mobile banking inquiries, ensuring they have the support they need to navigate our services successfully. Embrace the beautiful culture and history of Athens while working in a collaborative environment. If you're ready to take your career to the next level in the banking industry, this is the opportunity for you!
Your Responsibilities
- Provide exceptional customer support to Czech-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries related to mobile banking services, ensuring a seamless user experience.
- Maintain accurate records of customer interactions in our CRM system.
- Collaborate with team members to meet service level goals and enhance customer satisfaction.
- Participate in training to stay informed about banking regulations and service improvements.
Requirements
- You must ensure that your nationality and native language is clearly stated on your application. Fluency in Czech (written and spoken) is essential.
- Strong commitment to providing high-quality customer service in the banking sector.
- Previous experience in customer support or the banking industry is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong analytical skills and attention to detail.
- Willingness to relocate to Athens, Greece, and embrace a new cultural experience!
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...