Croatian-Speaking Adviser for Online Payment Platforms in Sofia, Bulgaria

🌟 New Career Opportunity: Croatian-Speaking Adviser for Online Payment Platforms in Sofia, Bulgaria!

Patrique Mercier Recruitment ES is excited to open a position for a Croatian-Speaking Adviser to join our team in Sofia, Bulgaria, specializing in online payment platforms. This is an excellent chance for individuals passionate about fintech and eager to support clients with cutting-edge payment solutions.

As an Adviser, you'll provide expert guidance and support to Croatian-speaking clients, helping them to effectively utilize our online payment platforms. Your role will be critical in enhancing client satisfaction and ensuring seamless payment processes. If you have excellent communication skills and a customer-focused mindset, we encourage you to apply!

Key Responsibilities

• Support Croatian-speaking clients with inquiries related to online payment platforms.
• Resolve payment processing issues efficiently and effectively.
• Provide training and ongoing support to clients on platform features and functionalities.
• Develop and maintain strong client relationships, ensuring continued satisfaction.
• Collaborate with technical teams to address complex issues and improve service delivery.
• Keep abreast of industry trends and advancements in payment technologies.

Requirements

• Fluency in Croatian and English is essential; please ensure to clearly state your native language and nationality in your C.V. and/or Cover Letter.
• Experience in customer support, particularly within the payments or fintech sectors, is highly desirable.
• Strong communication and interpersonal skills focused on client satisfaction.
• Excellent problem-solving and analytical abilities.
• Familiarity with online payment systems and related technologies is preferred.
• Willingness to reside and work in Sofia, Bulgaria, embracing the local culture.

Benefits

• Financial support during relocation (e.g.: for transportation, hotel stay,

rent, and assistance in finding a long-term rental)

• Fully paid training sessions from the office

• Stable job and career development opportunities

• Attractive salary

• Additional health insurance

• 50+ benefits and services to choose from

• Positive international working environment

• Support and learning

• Employee referral bonuses