Albanian-Speaking Adviser for Online Payments, in Sofia, Bulgaria

🌟 Exciting Career Opportunity: Albanian-Speaking Adviser for Online Payments in Sofia, Bulgaria!

Patrique Mercier Recruitment ES is delighted to offer a fantastic position for an Albanian-Speaking Adviser to join our Online Payments team based in Sofia, Bulgaria. This role is ideal for individuals passionate about technology and committed to delivering exceptional client support within the payments industry.

As an Adviser, you will serve as the primary point of contact for our Albanian-speaking clients, providing expert guidance and assistance related to our online payment solutions. Your contribution will play a crucial role in enhancing client satisfaction and ensuring seamless payment processing experiences. If you are ready to embark on this rewarding opportunity, we encourage you to apply!

Your Key Responsibilities

• Support Albanian-speaking clients by addressing inquiries regarding online payment solutions.
• Resolve client issues efficiently related to payment processing and transactions.
• Provide thorough training and guidance on using payment platforms effectively.
• Build and nurture strong relationships with clients, ensuring their satisfaction and loyalty.
• Collaborate closely with technical teams to tackle complex client concerns.
• Stay updated with the latest trends and developments in payment technologies.

Requirements

• Fluency in Albanian and English is mandatory. Please ensure to clearly state your native language and nationality in your C.V. and/or Cover Letter.
• Previous experience in customer service or support, preferably within payments or fintech sectors.
• Strong communication and interpersonal skills with a client-focused approach.
• Analytical mindset and excellent problem-solving abilities.
• Understanding of online payment systems and related technologies is advantageous.
• Willingness to work in Sofia, Bulgaria, embracing the local culture and lifestyle.

Benefits

• Financial support during relocation (e.g.: for transportation, hotel stay,

rent, and assistance in finding a long-term rental)

• Fully paid training sessions from the office

• Stable job and career development opportunities

• Attractive salary

• Additional health insurance

• 50+ benefits and services to choose from

• Positive international working environment

• Support and learning

• Employee referral bonuses