OneTouch Direct is seeking a passionate and skilled Call Center Corporate Sales Trainer to join our team. In this role, you will be responsible for delivering comprehensive training programs to new hires, ensuring they are equipped with the knowledge and skills to succeed in our fast-paced call center environment.
Responsibilities include:
- Developing and delivering engaging training sessions focused on sales techniques, company policies, and product knowledge.
- Onboarding new call center employees and preparing them to meet performance expectations.
- Assessing training effectiveness and providing ongoing coaching and support.
- Collaborating with management to update and improve training materials and processes.
- Maintaining detailed training records and reports.
Qualifications:
- Experience in call center environments and sales training preferred.
- Strong communication and presentation skills.
- Ability to engage and motivate new hires.
- Excellent organizational and time management skills.
- Proficiency with training tools and technology.
- Positive attitude and a passion for developing others.
Join OneTouch Direct and play a key role in shaping the success of our newest team members, helping drive our commitment to exceptional customer service and sales excellence.
Requirements
- Proven experience in sales training or call center training roles.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to deliver engaging training sessions.
- Familiarity with training technologies.
- Positive, motivating, and supportive attitude.
Benefits
- Compensation & benefits package
- High energy work environment
- Family oriented culture
- Referral Bonuses
- Paid time off (PTO)
- Health Benefits