Title of Job: AP/AR Specialist

Department: G&A - Accounting / MSR-FSR HQ, Chandler, AZ

Reports to: Controller

Position Description

An AP/AR Specialist manages the full-cycle accounts payable (vendor payments) and accounts receivable (customer invoicing/collections) processes. Key duties include processing invoices, matching purchase orders, applying payments, reconciling sub-ledgers, resolving discrepancies, and assisting with month-end closing to ensure accurate cash flow tracking.

Primary Objectives

· Accounts Payable (AP): Review vendor invoices for accuracy, obtain approvals, code invoices to the general ledger, verify invoices match purchase orders and receiving documents, and maintain vendor files.

· Accounts Receivable (AR): Generate customer invoices, process daily payments (cash, checks, ACH), apply payments to accounts, and manage customer records. Enter data and manage billing and payment cycle through customer portals.

· Collections: Monitor aging reports to identify overdue accounts, contact clients for collections, and resolve payment disputes.

· Reconciliation & Reporting: Reconcile vendor statements, assist with month-end closing, and prepare aging reports for management.

· Compliance & Communication: Maintain compliance with company policies, support auditing processes, and interact with vendors/customers to resolve billing discrepancies.

Job Requirements

· Advanced Excel Skills required and must be proficient in Microsoft Office Suite.

· Proficient with QuickBooks.

· Thoroughness, accuracy, and attention to detail in all aspects of work.

· Organized, dependable, reliable, able to work well independently and in a cross functional team.

· Excellent communication skills. Must be able to articulate clearly both with the written and spoken word.

· Strong organizational skills and an ability to manage projects and activities in a structured way and evaluate the results. Must be able to overcome obstacles to achieve the right end result.

· Sensitivity to cultural and regional differences in communications, including style and spelling.

· The ability to prioritize and handle a variety of detailed tasks simultaneously and to work effectively and efficiently under tight deadlines.

· Outstanding interpersonal skills and ability to build teamwork and trust.

· Ability to anticipate and initiate projects and coordinate others’ involvement.

· Ability to contribute to the development of systems and processes.

· Able to keep confidentiality and maintain professional demeanor.

Education and Experience

· 2–5 years of experience in AP, AR, or general bookkeeping.

· Minimum of a High School Diploma or GED, Associate’s or Bachelor’s degree in accounting or finance a plus

MSR-FSR is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Competencies:

· Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

· Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

· Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

· Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

· Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

· Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

· Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

· Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

· Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

· Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

· Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

· Occasionally (less than 1/3 of the job)

· Frequently (1/3 to 2/3 of the job)

· Continually (more than 2/3 of the job)

Frequently required to stand.
Frequently required to sit.
Frequently required to utilize hand and finger dexterity.
Continually required to talk or hear.

While performing the duties of this job, the noise level in the work environment is usually moderate.
Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception and ability to adjust focus.

Requirements