We are seeking a refined, driven, and client-focused Luxury Watch Sales Professional to join our team at Bellusso, representing premier high-watchmaking brands in one of Las Vegas’ most prestigious retail environments. This role is ideal for a polished sales professional who embodies exceptional service standards, thrives in a performance-based environment, and is passionate about horology and luxury client experiences.
The ideal candidate has a proven history of success in consultative or luxury retail sales, demonstrates impeccable professionalism, and excels at cultivating long-term client relationships with both local and international clientele.
Key Responsibilities
Client Experience & Sales Excellence
- Provide a refined, hospitality-driven client experience aligned with luxury brand standards
- Conduct personalized product presentations and consultative selling conversations
- Build deep product knowledge across multiple watch brands, collections, and movements
- Actively develop and maintain a loyal client portfolio through exceptional follow-up and relationship management
- Support client outreach campaigns, private appointments, and boutique events
- Deliver an elevated shopping experience to high-value and repeat clientele
Client Relationship Management
- Maintain accurate and detailed CRM records for all client interactions, preferences, and purchase history
- Proactively schedule appointments, follow-ups, and after-sales communications
- Utilize phone, text, email, handwritten letters, and digital communications to nurture long-term relationships
- Represent the boutique with professionalism and discretion at all times
Operational & Boutique Excellence
- Support daily boutique operations including opening/closing procedures, inventory handling, and POS transactions
- Maintain visual merchandising and showcase presentation standards in alignment with brand guidelines
- Assist with product receiving, stock organization, pricing, and display upkeep
- Ensure security awareness and proper handling of high-value timepieces
- Contribute to team success through communication, collaboration, and accountability
Performance & Growth
- Consistently achieve and exceed individual and boutique sales goals (monthly, quarterly, annual)
- Set personal sales objectives beyond standard expectations and track progress proactively
- Stay informed on new collections, product launches, and horological developments
- Demonstrate a growth-mindset and commitment to ongoing learning and professional development
Requirements
Minimum 2+ years of retail or client-facing sales experience (luxury sales preferred)
- Strong written, verbal, and interpersonal communication skills
- High level of professionalism, integrity, and personal presentation
- Computer literacy required; CRM experience strongly preferred
- Passion for watches, craftsmanship, and storytelling within luxury retail
- Ability to work a flexible schedule including evenings, weekends, and holidays
Benefits
Competitive base salary plus uncapped commission earning potential
Benefits package including:
- Medical, Dental, and Vision
- Paid Vacation
- 401(k)