The Business Development Liaison is responsible for building and maintaining referral relationships, increasing client admissions, and representing Liberty Behavioral and Community Services within the community. This role focuses on outreach to Regional Centers, healthcare partners, social service agencies, and community stakeholders to promote Liberty’s programs and services. Success in this role is measured by consistent client admissions and sustained referral activity.
Key Responsibilities
- Develop and maintain strong professional relationships with Regional Centers, case managers, social workers, hospitals, and community partners.
- Actively market Liberty Behavioral and Community Services programs to generate client referrals and admissions.
- Conduct in-person and virtual outreach visits, presentations, and follow-ups.
- Track referral activity, admissions, and ongoing client engagement.
- Coordinate with internal teams to ensure smooth client intake and continuity of services.
- Maintain accurate documentation of outreach efforts, referrals, and admissions.
- Represent Liberty Behavioral and Community Services at community events, meetings, and networking opportunities.
- Meet or exceed monthly performance objectives.
Requirements
Qualifications
- Experience in business development, healthcare marketing, social services outreach, or related field preferred.
- Strong communication, relationship-building, and presentation skills.
- Self-motivated with the ability to work independently and manage time effectively.
- Familiarity with Regional Centers, behavioral health, or community-based services is highly desirable.
- Valid driver’s license and reliable transportation.
Skills & Competencies
- Relationship management and networking.
- Sales and referral development.
- Professional communication and follow-up.
- Organization and documentation.
- Goal-oriented and results-driven.
Performance Objectives
- Target: 15 client admissions per month
- Maintain consistent referral flow and client retention.
- Demonstrate measurable growth in assigned service areas or Regional Center partnerships.
Work Environment
- Combination of field-based community outreach and administrative reporting.
- Frequent local travel required.
Benefits
Compensation & Incentives
Base Salary:
Stipends & Allowances:
- Monthly mileage allotment (for approved work-related travel).
- $500 monthly stipend per Regional Center for marketing and outreach materials.
Commission-Based Incentives:
- $1,000 commission for each client admission after 30 days of continuous services.
- $250 commission per client, per month, after 30 days, for each month the referred client continues services.