Office Administrator

About Us

Level Plumbing Inverell is a well-established, locally owned plumbing business known for reliability, professionalism and exceptional customer service. As our business continues to grow, we are looking for a capable and organised Office Administrator to support our Office Manager and keep operations running smoothly.

The Role

This is a hands-on administration role in a fast-paced trade environment. You will play a key part in supporting job coordination, customer communication and invoicing processes.

Key Responsibilities:

• Answering phones and managing customer enquiries
  
• Booking and scheduling jobs
  
• Managing email inboxes
  
• Preparing jobs for invoicing
  
• Quote follow-ups and customer “happy calls”
  

• Maintaining accurate job and compliance records

Requirements

• Strong administration experience
  
• Excellent communication skills
  
• High attention to detail
  
• Organised and able to prioritise
  
• Confident using computer systems and software
  
• Experience in a trade or service business (highly regarded)

• Must be based in Australia with full rights to work full time without sponsorship or visas

Benefits

• Stable, full or part -time position
  
• Supportive team environment
  
• Opportunity to grow with the business
  
• Meaningful role with responsibility and impact