Business Improvement Project Administrator | Journey Beyond

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About You

You love a busy environment, take pride in getting things done properly and enjoy being the person who keeps everything moving. You’re practical, supportive and confident working through change.

You will have experience in project administration/co-ordination or a similar role, as well as:

• Being comfortable working in a high-growth environment—adaptable, dynamic and able to move with change
• Highly proactive and independent: sees what needs doing and gets it done
• Warm, engaging and collaborative—someone who supports the team
• Resilient and steady under pressure, ready to operate in a fast-paced environment
• High attention to detail with strong documentation and information management skills
• Able to juggle competing priorities and jump across tasks while keeping momentum and quality
• Curious and brave—asks questions, seeks clarity and follows through
• Takes direction and communicates clearly with stakeholders at varying levels of seniority
• Strong Microsoft Office skills; SharePoint experience valued.
• Experience with Monday.com or similar tools is beneficial (training on Monday.com will be provided)

About The Role

Reporting to the Group Manager Business Improvement, you’ll provide high-quality project coordination and administration—maintaining project systems, supporting workflows, coordinating meetings and documentation and ensure stakeholders have timely, accurate information to make decisions and deliver outcomes.

Key responsibilities will include:

• Maintain and update project plans, registers and documentation so information is current, visible and well-structured
• Administer project management systems (including Monday.com), ensuring milestones, dependencies, risks and actions are kept up to date
• Coordinate meetings end-to-end: scheduling, agendas, minutes and action tracking through to completion
• Support the wider Business Improvement team by anticipating needs, picking up tasks and stepping in where required to keep delivery moving
• Manage multiple tasks and competing priorities, move across initiatives as needs shift in a fast-paced, evolving environment
• Monitor timelines and follow up with owners on task progress and overdue actions
• Support project managers and initiative leads with reporting (monthly/quarterly/annual and ad-hoc) using PMO templates and standards
• Act as a central point of contact for project information and stakeholder support across the Better Beyond program and “Always Growing” initiatives
• Contribute to continuous improvement of project coordination and administration processes
• Assist the Business Improvement Group manager with monthly and board reporting

What We Offer

• Generous discounts on Journey Beyond travel and experiences
• Study Assistance Policy
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Flexible working environment

How to Apply

If you’re proactive and highly organised—and you thrive in a fast-paced environment—we’d love to hear from you.

Apply now. Join us!

Successful candidates are required to provide a current National Police Clearance.

A pre-employment medical may be required as part of the recruitment process.