Business Development Manager (BDM), NSW & ACT | Grand Pacific Tours

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand Coach Holiday specialist Grand Pacific Tours, and Voyages Tourism Australia.

About Grand Pacific Tours

Since 1996, Grand Pacific Tours (GPT), New Zealand’s leading Coach Holiday Specialist has been indulging travellers from all over the world with the experience of a lifetime. New Zealand, stunning through every season, is best described as a world in miniature. From local secrets to iconic hotspots, every day is a new adventure, making lifelong friendships along the way. GPT Head Office is based in Melbourne.

About You

You’re a commercially minded, relationship‑driven sales professional with a genuine connection to New Zealand and a passion for representing iconic, experience‑led travel in market. With a strong understanding of the tourism landscape, you thrive on building partnerships, driving growth and championing premium travel brands.

To succeed in this role, you’ll bring:

• Previous experience in domestic travel distribution, with a solid understanding of the Australian travel trade
• Previous experience in sales or business development, ideally within tourism or a related industry
• Strong relationship‑building, stakeholder management and negotiation skills
• A commercial mindset, with the ability to plan, forecast and manage budgets effectively
• Confidence presenting, training and influencing in a B2B environment
• Excellent organisation, communication and time‑management skills
• A proactive, creative approach to identifying new sales opportunities
• The ability to work independently, travel frequently and work outside standard hours
• Proficiency in Microsoft Office and PowerPoint
• A current Australian Driver’s Licence
• Tertiary qualifications in Tourism (desirable but not essential)

About The Role

Say Kia Ora to Aotearoa, New Zealand! It truly is a special place, known as the land of the long white cloud. With its rich culture in the North Island and some of the world’s best hospitality in the South Island, it is indeed one of the easier destinations for you to build partnerships, drive growth, and champion our premium travel brands. Can you imagine a role where you get to share stunning landscapes, vibrant Maori culture, and warm, welcoming people to those looking to explore a kiwi wonderland.

Reporting to the Executive Business Development Manager, you’ll own and grow the NSW & ACT portfolio, building strong partnerships and driving sustainable revenue growth as the face of Grand Pacific Tours in market.

This is a role for someone who enjoys autonomy, thrives on momentum and wants to make a visible impact. This is a hands‑on, high‑energy role where no two days look the same — think agent visits, presentations, events, growth planning and the occasional trip to New Zealand — all within a true field‑based rhythm of four days on the road and one office day, making sure our partners are set up to succeed and our brand shines in market.

Key responsibilities will include:

• Growing revenue and market share through strategic sales activity and campaigns
• Managing and expanding Platinum and Key Accounts across NSW & ACT
• Delivering weekly in‑store visits, training and presentations
• Developing and executing sales and marketing plans with key partners
• Identifying new business opportunities and income streams
• Monitoring ROI and managing the state/territory budget
• Supporting group travel growth in collaboration with internal teams
• Ensuring agent content, offers and CRM information are always up to date
• Representing Journey Beyond & Grand Pacific Tours at trade shows, expos and events
• Promoting and training agents on key tools, including the GPT Agent Portal and Live Availability
• Building relationships with senior organisations and industry bodies
• Hosting familiarisation trips to New Zealand

What We Offer

• Generous discounts on Journey Beyond travel and experiences
• Study Assistance Policy
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Flexible working environment

How to Apply

Be part of Journey Beyond’s iconic portfolio, driving Grand Pacific Tours growth across NSW & ACT and connecting more travellers to the magic of New Zealand.

Apply now. Join us!

Successful candidates are required to provide a current National Police Clearance.

A pre-employment medical may be required as part of the recruitment process.