AD Education UK is a growing network of leading creative education institutes in the UK. The group’s institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields. Our market-leading portfolio of schools includes The Institute of Contemporary Music Performance (ICMP) and SAE Institute UK.

Requirements

Facilities Team Supervisor
📍 Location: London
📄 Contract Type: Full-time (1FTE)
💰 Salary: Up to £30,451 pro rata (depending on experience)
📅 Closing Date: Sunday, 24th May 2026

About Us

SAE Institute was founded in 1976 and is a globally operating higher education provider focused on creating a talent pipeline for the creative media industries. Our network of campuses spans over 28 countries on six continents with more than 40 campuses. SAE Institute in Europe is Part of the AD Education group of companies, delivering industry-focused creative education to more than 30,000 students. SAE offers industry-focused Creative Media Degrees across eight subject areas – Audio, Content Creation & Online Marketing, Film, Game Art Animation, Games Programming, Music Business, Visual Effects, and Web Development.

ICMP (The Institute of Contemporary Music Performance) is a leading UK music school with campuses in London and in 2025 opening in Liverpool and Leeds. For over 35 years, ICMP has been at the forefront of contemporary music education, offering personalised, industry-focused training to help students thrive in the competitive music industry. ICMP delivers innovative undergraduate and postgraduate courses, including specialisations in Electronic Music Production, Live Event Management, and Music Marketing

About the Role

The role of the Facilities Supervisor is to support the Facilities Manager in the management of the day-to-day operations of ICMP buildings, ensuring that all legal, contractual and internal performance obligations, as well as all customer service obligations are met in an efficient and timely manner. This includes maintaining compliance with all relevant Health and Safety regulations, managing security and cleaning, building contractors and any other on-site contractors. It also involves the first line supervision of the Facilities Assistants and Casual Assistants.

Main Duties and Responsibilities

Facilities

Manage ICMP’s day to day compliance with all Health and Safety related regulations including Fire Safety, First Aid and incident reporting, delegating tasks to team members, and ensuring timely progress as appropriate.

Operationally maintaining ICMP’s asset register (including bar coding, logging, reporting and yearly stocktake)

Deliver ICMP’s waste management operations, ensuring that the contractor delivers the agreed SLA.

Scheduling and delivery of ICMP’s general infrastructure maintenance and PPM, delegating tasks to team members, and ensuring timely progress, as appropriate.

Manage ICMP’s stationery and office support needs, ensuring stock levels are maintained.

Support the Facilities Manager in delivering the budget as required

Resource Planning

Assist the Facilities Manager in the delivery of any project and refurbishment works.

Attend and assist as required with open days and events.

Personnel

Assist with induction and training of Facilities Assistants and monitor the performance of team members, identifying the need for further training where appropriate.

Ensure team morale and focus is maintained and that team delivers exceptional customer service to all stakeholders in an efficient and timely fashion

Administrative

Manage the Facilities Team staff rota ensuring all sites are manned appropriately at all times.

Manage the asset database and lead the team on any changes or developments

Manage the purchasing of items such as stationary, cleaning and toilet supplies, facilities shop stock and vending.

Administer petty cash

Assist the finance team with end of month reconciliation for Facilities

Person Specification

ICMP is seeking to appoint highly skilled, dynamic, flexible, and committed people with the potential to help us realise our mission and strategic objectives. The appointing panel will, therefore, require sufficient evidence of ability and achievement in each of the following areas to make an appointment.

The criteria below are essential to the requirements of the post. The selection panel will be looking for evidence of these criteria in your application form and interview only.

Qualifications/Training

NEBOSH / IOSH qualification is desirable if not essential

Experience

Previous experience as a facilities assistant or a customer facing role, musical knowledge essential.

Skills Required

Excellent communication skills

An ability to motivate, drive and performance manage junior team members

Be self-disciplined and organised in the approach to duties

An ability to problem solve, fault find and demonstrate initiative

Possessing the confidence to challenge pre existing constructs where necessary is often required as is an ability to be confident when liaising with people at all levels

A good understanding of working in facilities and building services from within HE, FE or corporate sector is beneficial but not essential

Here's the full Job Description.

To improve the diversity of our academic team, we especially welcome applications from women, those with a disability, and those from an ethnic minority background.

Note: ICMP is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.

Benefits

Employee Assistance Programme

Auto-Enrolment Pension Scheme with Royal London Pension

Cycle to Work Scheme

Enhanced Maternity and Adoption Pay

Enhanced Paternity Pay

Occupational Sick Pay

Healthcare Cash Plan

Employee Assistance Programme (Legal & General)

Group Income Protection (Legal & General)

Life Assurance (Legal & General)

Season Ticket Loans

Ride to Work Scheme

Staff Discounts – Short Courses 2025-2026

50% off ICMP courses

Facilities Team Supervisor

About the role