About the role
We’re looking for a proactive, detail-oriented, and people-first People Operations Generalist to support the full employee experience and drive operational excellence across our growing team. At our startup stage, this role will also play a key part in helping us scale by supporting core recruitment processes. If you’re energized by building foundational people programs, supporting fast-paced hiring, and delivering exceptional employee experiences, we’d love to hear from you.
*International applicants welcome*
What you'll do
- Serve as the first point of contact for employee inquiries across HR policies, benefits, and internal programs
- Maintain and update employee records in our HRIS and related platforms
- Facilitate a white-glove candidate experience from application to offer
- Help organize and optimize recruiting workflows, templates, and internal documentation
- Ensure compliance with local labor laws
- Support documentation and reporting for audits, legal requests, and regulatory filings
- Maintain and refine HR policies, handbooks, and standard operating procedures
- Coordinate benefits enrolment, open enrolment communications, and employee questions in partnership with brokers
- Support payroll processing by collecting and verifying data and working closely with Finance or external payroll vendors
- Assist with employee engagement initiatives, including surveys, recognition, and company events
- Help coordinate learning and development efforts, including scheduling trainings and tracking participation
- Support internal communications and HR branding to enhance employee connection and transparency
- Continuously identify opportunities for process improvement and scalability in People Ops and recruitment practices
Qualifications
- 3–5 years of experience in an HR, People Operations, or Talent role, preferably in a startup or high-growth environment
- Experience supporting recruitment or coordination within a small team or scrappy setting
- Working knowledge of labor laws and HR compliance standards (international a plus)
- Familiarity with HRIS and ATS platforms (e.g., BambooHR, Rippling, Greenhouse, Lever)
- Highly organized with strong attention to detail and follow-through
- Excellent interpersonal and written communication skills
- Discretion and sound judgment when handling confidential information
- Growth mindset and passion for improving both the employee and candidate experience
Preferred Skills
- Experience supporting a distributed workforce
- Exposure to payroll processing, benefits, or vendor management
- Fluency in one or more non-English languages
Why Join Us?
- Work in a fast-paced startup environment where your work has a direct impact globally.
- Remote-first culture with flexible working arrangements.
- Opportunity to shape the future of a fast-growing company and make a real impact in the veterinary industry.