About the role
Concept Plus is seeking a Project Manager/Lead Trainer to provide services to all levels of users across the CG enterprise – existing and new end-users, peer experts, and super users. The Project Manager/Lead Trainer will provide a variety of support services to better enable users in performing their clinical and business support workflows. The services shall include clinical and functional workflow adoption, end-user engagement of client's EHR system and its integrated applications (i.e. Health Data Intelligence, Dentrix, Joint Legacy Viewer, Patient Portal, etc.), curriculum and content development, transition to implement use of EHR, knowledge management, stakeholder engagement, resource allocation, gap analysis, virtual learning support across the enterprise.
What you'll do
- Provides strategic leadership for projects within programs, including understanding of agency mission-oriented business initiatives and programs, agency stakeholders, and policy/regulatory requirements.
- Organizes, directs, and manages contract operation support functions, involving multiple and complex inter-related project tasks.
- Manages teams of contract support personnel at multiple locations.
- Manages and maintains the client interface at the senior levels of the client organization.
- Design, develop, implement, and evaluate training plans, curricula, and methodology.
- Project Manager shall also assume the responsibilities of a Training Resource Manager (TRM) to oversee and coordinate all training-related activities. The TRM shall be responsible for:
- Coordinating training schedules with the Government to ensure alignment with organizational priorities and objectives.
- Serving as the primary point of contact for the Government regarding training logistics, resource requirements, and operational adjustments.
- Identifying and addressing any logistical or operational issues that may impact on the effectiveness of training delivery on resolution.
- The Training Lead shall be available to the COR via telephone between the hours of 0700 and 1500 EST, Monday through Friday, and shall respond to a request for discussion or resolution of technical problems within four (4) hours of notification via email or telephone.
Required Qualifications
- US Citizen
- Ability to obtain and/or maintain a government clearance.
- Minimum of seven (7) years of demonstrated experience in project management; minimum of five (5) for a DoD/DHA program.
- Minimum of three (3) years of demonstrated experience in leading an HER program, preferably within DoD, with at least five (5)+ FTEs deployed across CONUS and OCONUS locations.
- Minimum of three (3) years of hands-on experience with DoD/DHA clinical systems, process, and procedures.
- Experience coordinating significant planning efforts for training of enterprise EHR solutions.
- Bachelor’s Degree.
- Must be fluent in verbal and written English.
Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.