Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!
At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024-2025 and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Technical Business Analyst to join our Professional Services team in Australia.
The Technical Business Analyst (TBA) acts as the bridge between business stakeholders, technical teams, and delivery team. The role is responsible for gathering, analysing, and documenting business and technical requirements, ensuring the required solutions are aligned with business outcomes, CT/Customers architectural standards, and are practical/feasible. The TBA will work closely with customers developers, solution architects, and project managers to ensure requirements and business benefits are tracked from gathering and agreement through delivery cycle and sprints to final show cases.
Requirements
What you'll do:
- Facilitate workshops, interviews and stakeholder engagements to elicit, analyse and document business and technical requirements.
- Develop detailed and consistent technical specifications across key domains including data, reporting, integrations and system configuration.
- Analyse business processes, data flows and system interactions to identify gaps, risks and improvement opportunities.
- Produce high-quality documentation including requirements, process maps, data models and future-state designs.
- Collaborate with stakeholders, vendors and technical teams to ensure requirements are clearly understood and aligned with business objectives.
- Support solution design activities by working closely with architects, developers and technical leads to deliver customer-centric outcomes.
- Conduct walkthroughs and validation sessions to obtain stakeholder approval of requirements and deliverables.
- Support data-related activities including data mapping, migration, integration and quality analysis across multiple systems.
- Assist in the implementation of best practices across development, system integration and testing processes.
- Work with testing teams to define validation criteria and ensure solutions meet defined technical and business requirements.
- Provide ongoing business analysis support throughout the project lifecycle, including design, build, testing, implementation and transition to business-as-usual.
What you'll bring:
- Demonstrated experience in technical business analysis, including capturing detailed technical specifications for data, integrations, reporting and system configuration.
- Strong analytical skills with the ability to collect, interpret and communicate complex information across diverse stakeholders.
- Experience working on large-scale transformation programs or complex ICT projects within structured delivery environments.
- Proven ability to engage effectively with business stakeholders, technical teams, vendors and executive stakeholders.
- Strong understanding of data and integration concepts including data structures, mapping, migration, APIs and system interactions.
- Experience performing impact analysis and problem solving across multiple systems and technical environments.
- Knowledge of SQL Server and experience with T-SQL, ETL processes, data quality analysis and associated tools such as SSIS is highly desirable.
- Experience working with system implementation or replacement projects, particularly involving COTS solutions, is advantageous.
- Familiarity with release management processes, including change requests, impact assessments and deployment cycles, is desirable.
- Experience with tools such as Jira and Confluence is beneficial.
- Relevant tertiary qualifications in IT, computer science, software engineering or business analysis, or equivalent experience.
- Strong communication skills with the ability to translate technical concepts into clear business language.
- Ability to work effectively in complex, fast-paced environments with competing priorities.
Benefits
Why You'll Love Working Here:
Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:
- Hybrid working (for majority of our roles) with team anchor days to support collaboration.
- Extensive training and development opportunities that enable continual growth as part of your career planning.
- Extensive discounts and benefits to maximise your money.
- A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
- Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.
CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.
Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.