Solution Lead / Solution Director
Full-Time | Senior Level
Columbus, OH · Chicago, IL · Cincinnati, OH · Dallas, TX · Phoenix, AZ (Flexible/Hybrid)
About the Role
We are seeking a high‑impact Solution Lead / Solution Director to shape, win, and lead complex, multi‑tower services engagements and enterprise transformation programs. This is a strategic, client‑facing role at the center of our growth—where business outcomes, technology strategy, and commercial innovation intersect.
You’ll partner closely with Account Executives, presales, and delivery leaders to originate and close large‑scale opportunities, serving as the orchestrator across professional services, managed services, and partner ecosystems.
This role is ideal for leaders from Managed Service Providers (MSPs), Global Systems Integrators (GSIs), or large‑scale services organizations who thrive in ambiguous, high‑value pursuits and bring an outcome‑driven, services‑first mindset.
At the Solution Director level, you’ll act as a trusted advisor to executive stakeholders and help scale solutioning excellence across the organization.
What You’ll Do
Shape & Win Strategic Opportunities
- Partner early with Account Executives to identify and shape high‑value pursuits
- Lead consultative discovery to uncover business drivers and transformation opportunities
- Define solution visions that connect technology investments to measurable outcomes
- Own end‑to‑end pursuit leadership from engagement through close
Executive Engagement
- Build trusted advisor relationships with CIOs, CTOs, and senior business leaders
- Lead outcome‑focused conversations beyond technology
- Deliver compelling executive‑level presentations and storytelling
Services‑Led Solution Design
- Orchestrate integrated solutions across Professional Services, Managed Services, and partners
- Ensure solutions are technically sound, operationally viable, and commercially compelling
- Align architecture, delivery models, and pricing into scalable offerings
Cross‑Functional Leadership
- Lead and align architects, engineers, SMEs, partners, and delivery teams
- Drive clarity, accountability, and execution across complex pursuits
- Elevate team performance through coaching and best practices
Commercial & Strategic Impact
- Shape deal strategy, pricing models, and commercial constructs (subscription, consumption, outcome‑based)
- Balance competitiveness, risk, and profitability
- Influence portfolio evolution based on client and market demand
Solution Director Scope
- Lead enterprise‑scale transformation programs ($50M+)
- Translate ambiguity into structur