Description:
We are seeking an energetic individual to work full-time in our Client Facing Infrastructure team as an IT System Engineer. The position requires someone with 3+ years of IT system engineer experience. They will be responsible for implementing, administering and monitoring the high availability production server and application environments of a global SaaS provider. Detail oriented individual who is self-motivated and takes responsibility very seriously that can be trusted to have root and administrative IT access to production servers and virtual machines is required.
The ideal candidate will be able to operate in a fast-paced environment and have a collaborative approach to complex problem solving with a positive can-do attitude. You must be reliable, proactive, and maintain composure under pressure. You must possess strong communication skills, ability to transfer information clearly and use discretion to escalate the most urgent issues.
Responsibilities:
· Define, design, implement, test and modify computer systems containing software as the main component
· Providing exceptional IT Services to TransPerfect technology groups.
· Responding to support requests on a daily basis mainly access request, troubleshooting, system configuration
· Monitor/Respond to all Nagios/Zabbix critical alerts and be proactive to avoid repeated alerts.
· Develop, maintain and document installation and configuration procedures.
· Willing to periodically be on-call during off hours
Who we are (TransPerfect)
For 30 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2015 and ISO 17100:2015 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, multicultural marketing, training and learning, and legal support services. TransPerfect also offers a suite of innovative technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals.
With revenues of $1 billion and 6,000 full-time employees, TransPerfect is the largest privately held language services provider in the world. We have more than 95 client service locations on six continents. TransPerfect offers 24/7/365 client service and production capabilities. We attribute our growth to the skill, aptitude, and commitment of our high caliber employees. Put simply, we hire the most talented candidates and give them the guidance, resources, and opportunities they need to grow their careers in a thriving industry.