We’re looking for a highly motivated and meticulous Quality Control Coordinator to join our team and play a critical role in delivering flawless translations to our clients.
Why this role matters
As a Quality Control Coordinator, you are the last line of defense before a project reaches the client and the person responsible for approving the release of deliverables. You’ll ensure every document meets client requirements, industry regulations, and our own internal standards for quality, including accuracy, consistency, formatting, and more.
This role is perfect for someone who thrives on precision, and takes pride in catching what others might miss. If you love fast-paced environments, collaborating with global teams, and ensuring exceptional quality—this role is for you.
Position responsibilities
Perform final quality checks on deliverables prior to project completion and authorize sign-off for delivery
Review documents for quality errors and inconsistencies with a strong focus on names, numbers, missing text, punctuation/spelling, and general
Leverage all appropriate supplementary materials (style guides, reference materials, glossaries, etc.) to ensure all deliverables align with client instructions
Collaborate closely with involved stakeholders such as internal teams (Production, Client Services, etc.) and external vendors (freelance translators, proofreaders, etc.) to resolve issues quickly and efficiently
Provide clear feedback that helps improve future project quality
Document issues through corrective action processes to drive continuous improvement
Deliver final projects to clients via their preferred platforms, following client guidelines and conducting quality checks on completeness to ensure all necessary files and materials are included in deliveries
Understand, uphold and enforce TransPerfect’s quality standards and those of our clients in front of Production teams and external vendors
Identify trends and patterns, analyze recurring errors and adopt an innovative mindset, proactively supporting quality-related improvement initiatives as needed
Complete any other tasks that are deemed appropriate for this role and assigned by the manager/supervisor