About the job
As an Operations Officer, you play a crucial role in shaping, executing, and maintaining our digital landscape. Your primary focus will be on managing and enhancing our website, overseeing web development initiatives, implementing integrations, and efficiently managing back-office operations through our different e-commerce tools.
What sets this role apart is a strong commitment to AI-driven transformation. You will collaborate closely with our AI Lead to integrate artificial intelligence into every aspect of the operational flow — automating repetitive processes, surfacing data-driven insights, and continuously pushing the boundaries of what our operations can achieve. You will bring both the analytical rigour and the creative flair needed to deliver an exceptional online shopping experience.