International Airport of Heraklion, Crete S.A. is currently looking for:
Head of Flight Scheduling and Planning
Responsibilities
- Leads the build, validation, publication and governance of seasonal flight schedules in accordance with IATA WASG/SSIM, HSCA and EU/National legislation.
- Manages IATA WASG/SSIM scheduling updates
- Manages seasonal and weekly capacity planning, including slot coordination.
- Produces demand‑vs‑capacity forecasts and supports long‑range planning.
- Leads Airport Capacity Assessment (ACA) projects.
- Participates in and represents IAHC at IATA Slot Conferences, ACI/IATA facilitation committees, and relevant strategic planning forums.
- Oversees D‑horizon schedule refinement (D‑7 / D‑3 / D‑1) and hands over the validated daily operational plan to APOC.
- Liaises with airlines, HSCA slot coordinator and internal stakeholders to secure compliant slots and feasible aircraft rotations.
- Detects and reports slot violations; reconcile OCS/NOP against actual DFP.
- Supports proactive allocation strategies and simulation during the D‑horizon window.
- Manages GABA (PPR/LGT) processes and monitors airport OTP (on‑time performance).
- Monitors slot adherence, pre‑validate traffic flow forecasts, and runs robustness analysis (peaks, curfews, constraints, WIP).
- Chairs scheduling coordination meetings.
- Ensures schedule planning and slot coordination comply with EU/National aviation legislation, airport SOPs and operational standards.
- Monitors MTOW and Noise Certificates, maintains regulatory records, and updates associated AODB master data.
- Ensures interface/message quality and maintains high data accuracy across all connected systems.
- Drives continuous improvement in scheduling practices, system usage and APOC readiness.
- Supports the setup of the AODB, including:
– rule implementation
– master data collection
– profile customization - Governs AODB/RMS master data, configuration management and version control.
- Analyzes schedule scenarios and runs simulations in collaboration with the APOC.
- Ensures technical data integrity across AODB, RMS, and related APOC system interfaces.
- Develops standard traffic reports (daily, monthly, annual), including pax, movements and baggage metrics.
- Produces 7‑day resource planning allocation forecasts and associated reports.
- Assists in developing training modules for APOC Officers on the AODB and system interfaces.
- Provides subject‑matter guidance to operational teams on scheduling processes and data governance.
- Deputizes for the APOC Manager when required.
- Monitors and reports key KPIs, including:
– On‑Time Performance (OTP)
– Slot adherence
– Traffic statistics
– Demand and capacity alignment - Maintains and continuously improves all scheduling-related dashboards and performance analytics.
Requirements
- Minimum of 10 years in airline/airport scheduling, slot coordination and/or network planning, with a minimum of 2 years in a supervisory level
- In-depth knowledge of airport operations, regulatory frameworks, and industry standards, including European aviation regulations
- Comprehensive understanding of AODB systems and associated interfaces, with capability to support system configuration and customization
- Profound expertise in IATA scheduling and HSCA processes.
- Proficiency in utilizing SCORE/OCS dashboards
- Experience in AODB/RMS master-data governance and interface management
- Strong discipline in data governance, coupled with meticulous attention to detail
- Robust skills in stakeholder management and coordination
- Advanced analytical proficiency, encompassing scenario modelling and capacity planning.
- Proficiency Diploma in English
Competencies
- Superior communication and negotiation abilities
- Ability to operate effectively in dynamic, high-pressure settings, managing priorities and adapting to evolving demands
- Proven capacity to lead teams, including facilitation of training and professional growth