Team Leader Software Quality | Subscriptions team

At Garmin we create products that are designed indoors for outdoor activities. We do this to enable our customers to make the most of their time spent pursuing their passions.

We are a global company with offices in the US, Europe and Asia. In these centers, we carry out the various stages of product development, from initial concept to mass production of ready-to-sell units. We embrace a vertically integrated business model with strategic design, manufacturing, distribution, sales and support centers around the world to maximize our value to customers.

If you want to contribute to saving people's lives every day, you're invited to join our Outdoor segment. Our teams are involved in scaling up the existing projects or building new features from scratch.

With the inReach device, the central piece of our Outdoor department, which connects to the Iridium satellite network, our customers can stay connected regardless of being in the middle of the ocean or over 5.000 meters climbing the Himalayas. The inReach SOS button saves 7 people each single day.

As a Software Quality Team Leader working in our office in Cluj, you will lead a team responsible for assuring the best quality and customer experience for the Garmin Services and Subscription flows that millions of Garmin customers use.
Our software is responsible for the whole Subscription and Services ecosystem that each Garmin product is using, across all Garmin segments: Fitness, Marine, Aviation, Automotive, Outdoor.
We are proud that our work contributes so much to the completeness of a Garmin product and has the capability to make a difference in our customer's lives.

We are looking forward to meet a Software Quality Team Leader, who is willing to contribute in an end to end product development environment, from a Service and Subscription standpoint.

From this role, you will:

• Direct and coordinate a team of software quality analysts who administer, develop, and support QA engineering tools
• Lead and mentor your QA team, ensuring they are motivated and equipped to succeed
• Oversee software development lifecycle, evaluating workload, adjusting schedules and preparing test plans to make sure the best quality is delivered to our customers
• Drive, coordinate, supervise and facilitate the work processes of our team while being involved hands on in the day-to-day project delivery
• Actively leading the solution creation, effort estimation, development, and project implementation
• Align the team and individual goals with the objectives of the organization
• Create, maintain, offer and improve the resources needed to increase performance of the team members
• Track KPIs for your team and drive continuous process improvement
• Collaborate with cross-functional teams, including product management and design, to align development activities
• Ensure efficient communication between teams and team members
• Support team members, peers, and other Garmin associates by actively seeking feedback, building networks, sharing successes, tools and knowledge
• Execute various testing types (functional, regression, smoke, etc).
• Develop and run effective tests to ensure system stability and performance.
• Work together with development team in an Agile and dynamic environment.

Requirements

• Knowledge of software testing methodologies, techniques, practices, tools etc.
• Experience with manual web apps testing as well as manual mobile app testing
• Write, review, execute test cases
• Familiarity with tools like Postman or similar for REST API testing, and SQL for database and data consistency testing
• Experience in debugging, checking logs, investigating reasons of test failures
• Expertise in Agile methodologies (e.g. Scrum) and modern development practices like CI/CD, application resiliency and security
• Serves as a function-wide subject matter expert in one or more areas of focus
• Customer-focused, with a strong commitment to delivering exceptional user experience and qualitative and performant solutions
• Proven ability to manage complex software projects
• Team Leading and mentoring experience for small/medium teams
• Excellent problem-solving and communication skills, with the ability to collaborate across departments and translate technical challenges into business solutions
• Adaptable, proactive and passionate about innovation
• Focus on efficiency and resource management
• Excellent English knowledge, both written and verbally
• Bachelor’s degree in a relevant field, plus a minimum of 7 years relevant experience

Would be a plus:

• If you managed multiple projects at the same time
• ISTQB Foundation or equivalent certification

Benefits

Benefits to enhance your experience:

• 24 days off each year plus extra vacation days based on years at Garmin and compensation for legal holidays.
• Health package subscription and yearly budget for glasses.
• Monthly budget for sports and wellbeing activities.
• Local and global career development programs (training, mentorship, technical and leadership development, and more).
• Access to e-learning platforms and support for technical conferences attendance.
• Loyalty bonus within the company, plus other special bonuses (for holidays and personal life events).
• Meal tickets.

Yours exclusively when part of our team:

• Significant discount for Garmin products.
• Employee stock purchase plan.
• Contribution to the retirement plan (Pillar 3).
• Garmin products available for testing and borrowing.
• A comprehensive event series championing wellbeing, sports, and community tailored to foster holistic health (featuring sports events, classes, hackathons, parties, and more).
• Other benefits which we invite you to discover along the recruitment process.

Garmin Cluj is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, national origin, sex, age or disability.