About the role
Bonsai Robotics is hiring a hands-on Robotics Operations Engineer to help scale and operate our robotic fleet with high reliability. This role partners closely with engineering and field teams to investigate system issues, build automation infrastructure, and manage configurations across hardware and software
What you'll do
- Lead root cause analysis of complex field issues using logs, telemetry, and system-level diagnostics
- Design, implement, and maintain monitoring infrastructure to detect anomalies and ensure fleet health.
- Develop automation tools and scripts to streamline issue triage, software updates, and operational reporting
- Partner cross-functionally with engineering and operations teams to resolve recurring issues and improve system reliability
Qualifications
- Experience in robotics, operations, systems integration, or a related field
- Strong troubleshooting skills across hardware, firmware, and software stacks
- Proficiency in scripting (e.g., Python, Bash) and experience with log and data analysis tools
- Hands-on experience with Linux-based systems, containerization (e.g., Docker), and cloud platforms (e.g., AWS, GCP)
- Excellent communication and collaboration skills across technical and non-technical teams
- Proven experience supporting and enabling customers using autonomous technologies
- Willingness to work flexible hours and travel to customer sites as needed
Bonsai Robotics is an Equal Employment Opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, national origin, ancestry, age, disability, gender identity or expression, marital status, or any other legally protected status.