General Information:
Job Title: Lead WMS Program Consultant
Location: Salt Lake City, UT (Remote | 30–40% Travel Required)
Job Type: Full-Time
Reporting Line: Co-Founder & COO
About Fulfillment IQ (FIQ):
Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.
Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.
If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.
Role Overview:
We are looking for a senior, onshore techno-functional consultant to lead program governance and execution oversight for a Warehouse Management System (WMS) implementation.
This role will act as the central coordination layer across business, technology, and vendor teams, ensuring structured execution, alignment, and successful delivery. The consultant will bring a strong blend of program management expertise and Deposco WMS techno-functional knowledge, while also supporting key project management responsibilities.
Key Responsibilities:
Program Governance & Execution
- Establish and manage a structured program governance framework, including cadence, reporting, and decision-making protocols
- Develop and track an integrated program plan aligned to implementation phases
- Ensure adherence to key milestones, timelines, and delivery outcomes
Stakeholder & Vendor Coordination
- Act as the primary liaison across internal stakeholders, leadership teams, and external vendors
- Facilitate status meetings, working sessions, and steering committees
- Provide oversight and validation of vendor execution plans
Techno-Functional Oversight
- Review system configurations, design decisions, and integration approaches
- Ensure alignment between system capabilities, operational workflows, and business requirements
Risk & Issue Management
- Identify, track, and mitigate risks, issues, and dependencies
- Drive escalation management and timely resolution
Reporting & Governance
- Provide structured reporting on program health, risks, and key decisions
- Enable visibility and support executive-level decision-making
Qualifications & Experience:
- 10+ years of experience in WMS implementations, program management, or supply chain technology consulting
- Strong techno-functional expertise in warehouse management systems
- Proven experience in program governance and cross-functional coordination
- Experience managing complex, multi-stakeholder implementations
- Strong communication and stakeholder management skills
- Ability to operate in high-visibility, client-facing roles
Key Performance Indicators (KPIs):
- Program Execution: Adherence to timelines, milestones, and deliverables
- Governance Effectiveness: Structured reporting, cadence, and decision-making alignment
- Risk Management: Proactive identification and resolution of risks and dependencies
- Stakeholder Alignment: Effective coordination across business, technology, and vendor teams
- Delivery Quality: Smooth execution with minimal disruption and strong operational alignment
What Success Looks Like in the First 90 Days:
30 Days In
- Gain a strong understanding of the program scope, stakeholders, and implementation roadmap
- Establish initial governance structure, including meeting cadence, reporting templates, and communication protocols
- Build relationships with key stakeholders across business, technology, and vendor teams
- Review existing program plans, risks, and dependencies and identify early gaps
- Align on success metrics, priorities, and immediate next steps
60 Days In
- Fully operationalize the program governance framework across all workstreams
- Drive consistent execution cadence through status reviews, working sessions, and steering committees
- Proactively manage and track risks, issues, and dependencies, ensuring timely resolution
- Provide techno-functional oversight on key design and implementation decisions
- Deliver structured program reporting and insights to leadership
90 Days In
- Demonstrate strong control over program execution, with clear visibility into timelines, risks, and outcomes
- Ensure alignment across stakeholders, vendors, and internal teams, minimizing delivery friction
- Drive measurable improvement in execution discipline, milestone adherence, and decision-making velocity
- Establish a stable rhythm for governance, reporting, and escalation management
- Position the program for successful ongoing execution and next-phase readiness
Why You’ll Love Working Here:
At Fulfillment IQ, we don’t just build supply chain solutions; we build long-term careers.
We believe in giving our people real ownership, real influence, and meaningful responsibility. Whether you’re leading a client relationship, shaping a solution, or building internal capability, your decisions have a visible impact.
We operate with a high-trust, high-standards culture that values clear thinking, collaboration, and accountability without unnecessary hierarchy or bureaucracy.
Here’s what makes Fulfillment IQ a rewarding place to work:
Work That Matters
You’ll help solve real operational challenges that directly impact global commerce, customer experience, and supply chain performance.
Career Growth That Matters
We invest in mentorship, leadership development, and continuous learning — supporting both vertical growth and long-term career progression.
Flexibility to Thrive
We support remote and hybrid work models, flexible schedules, and trust our teams to manage their time responsibly.
We Celebrate Impact
From project wins to personal milestones, we recognize contribution, celebrate progress, and value consistency over heroics.
A Collaborative Culture
You’ll work alongside experienced consultants, engineers, product leaders, and commercial professionals who value ownership, transparency, and high standards.
Perks you’ll appreciate:
Health & Wellness
- Comprehensive health and dental coverage for you and your family (region-specific plans)
- Employee wellness programs where applicable
Time Off
- Competitive paid time off (PTO), sick leave, and public holidays
- Flexible leave policies that respect local labor standards
Retirement & Financial Security
- Retirement savings programs and employer contributions
- Region-specific plans (401(k) in the U.S., CPP and supplementary plans in Canada)
Professional Growth
- Dedicated learning and development budget
- Support for skills development, leadership growth, and career progression
Flexible Work
- Remote and hybrid work options
- Flexible working hours aligned to role and client needs
Additional Perks:
- Equipment and workstation allowances
- Internet and business travel reimbursements
- Employee stock options (ESOP), where applicable
- Team events, meetups, and company offsites
Life at Fulfillment IQ:
Fulfillment IQ is a company that values its people, and we work together as a team while being a remote company. Fulfillment IQ is an equal opportunity employer. We celebrate diversity, inclusivity, and are committed to creating a culture of equitable opportunities for all employees.
Learn More About Us
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