Senior Key Account Manager

About us

At Environment Bank, we’re working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish.

Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more.

From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss.

Environment Bank is a market-leading organisation in a sector that’s experiencing rapid growth. We’ve already built a highly skilled team of experts and we’re actively looking to expand our team in the coming months.

We’re incredibly proud of all we achieved so far and we’re still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank.

About the role

The BNG (Biodiversity Net Gain) Sales Senior Key Account Manager will be responsible for owning and growing a portfolio of strategic accounts, converting inquiries for offsite BNG units into successful sales while delivering exceptional customer service. The individual will lead complex, high-value opportunities, shape long-term client relationships whilst work closely with internal and external stakeholders, using their industry knowledge and insights to drive BNG sales. The role requires a highly proactive, target-driven individual who can manage and forecast their own revenue performance sales pipeline and represent the company with professionalism and credibility in the marketplace.

Duties

Sales Conversion & Client Engagement:

• Convert inquiries into sales efficiently while ensuring excellent customer service.
• Own and grow a portfolio of high-value and strategic accounts, driving long-term revenue.
• Identify high-potential clients whose demand for BNG units could lead to long-term strategic partnerships, maximizing future sales opportunities.
• Build deep relationships with key clients to ensure that Environment Bank are their go to partner when it comes to anything BNG related.
• Develop a comprehensive understanding of how developers operate across various sectors, including residential, commercial, utilities, and Nationally Significant Infrastructure Projects (NSIPs).

Internal Collaboration & Knowledge Sharing:

• Share key insights and feedback gathered during client interactions with relevant internal teams and stakeholders to support continuous business development and improvement.

Revenue Ownership & Reporting:

• Own and deliver on individual revenue targets, providing regular high-quality qualitative and quantitative updates to the business.
• Take responsibility for forecasting performance and ensuring that all data regarding deals is up to date in the CRM system.

Strategic Sales Approach:

• Apply market intelligence and commercial acumen to structure deals that support the performance of our habitat banks and ensure they align with business goals.
• Lead on complex, high-value deal structuring, balancing client needs, habitat bank performance, and commercial returns.

Cross-functional Collaboration:

• Work closely with internal teams, including business development, partnerships, sales analysts, strategic sales, and portfolio managers, to align efforts and achieve shared objectives.

Brand Representation & Client Interaction:

• Represent the company with key clients through various communication channels (email, phone, in-person meetings, and events).

CRM & Data Management:

• Ensure all data related to sales and deals is accurately recorded and maintained in the CRM system to support sales operations and overall business planning.

Requirements

Skills & Experience

• Proven experience in a sales or senior account management role, preferably within the biodiversity, built environment, environmental services, or a related sector.
• Demonstrated experience managing high-value, complex deals and strategic client relationships.
• Results driven with an impressive track record of exceeding sales targets and excelling amongst peers
• Excellent communication skills, both written and verbal.
• Ability to build and manage client relationships with a large number of accounts.
• Experience working with CRM systems and strong data management skills.
• Ability to work collaboratively across different teams within the organization.
• Strong problem-solving skills and commercial acumen

Note: This job description outlines the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Benefits

As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we’re creating a space where our team can thrive, both personally and professionally – providing flexible working arrangements, mental wellbeing support, and more.

We offer...

🎁 Performance-based annual bonus up to 10% of salary

💸 Pension scheme with employer-matched contributions at 6% of salary

🏖️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day
➕ Option to purchase 5 additional days of annual leave after probation

🏡 Hybrid flexible working options
💼 Regional and departmental team co-working days

🌞 Expenses-paid whole company meet twice a year
🎗️ Team fundraising and charity events
🎓 Ongoing career development with training and mentoring

🩺 Medical cash back scheme to cover everyday healthcare costs
🧠 Employee assistance mental wellbeing support
❤️‍🩹️ Enhanced sickness pay allowance