About Go2Africa
Go2Africa is a leading Africa-based tour operator, trusted by travellers for over 25 years to design journeys that are seamless, personal, and deeply connected to the African continent.
Every journey is crafted by a dedicated Africa Safari Expert who knows the landscape, has walked the trails, stayed in the camps, and built long-standing relationships with the people who bring each experience to life. From first enquiry to returning home, Go2Africa is known for its care, attention to detail, and ability to create safari adventures that stir the soul. This commitment to quality has earned us thousands of five-star reviews and recognition from industry leaders such as Condé Nast Traveler, Travel + Leisure, and the World Travel Awards.
At the heart of it all is our purpose to use travel as a force for good. As part of Nawiri Group, every journey with Go2Africa helps support the vast wilderness ecosystems our guests travel to, and communities who call them home.
Role Summary
To co-ordinate, control and manage all cash and bank aspects, optimizing cash flow and return on cash balances. Managing the debtors of the company.
Key Areas of Responsibility
Manage and reconcile multicurrency bank balances
Capture & reconcile bank statements in accounting platform
Support the Accountant and Financial Manager in managing the bank balances and cashflow of the business.
Manage and capture all debtor receipts
Check bank statements for receipts daily, notify clients and consultants and capture in the travel management & accounting system
Capture & reconcile credit card receipts from the gateway on a weekly basis
Capture all receipts of direct deposits and manual credit card payments in the travel management & accounting system
Manage all creditor payments and relevant bank details on SAGE Accpac
Ensure all creditor payment requests are processed accurately and timely via our internet banking platform.
Ensure sufficient cash balance in the current and CFC accounts to effect payments
Ensure all supplier details are loaded correctly on our internet banking platform before any payments are released
On the internet banking platform, act as first release on payment batches
On the internet banking platform, act as first release for new beneficiaries
Ensure proof of payments for all creditor payments are saved
Debtors management
Ensure all SWIFT cash receipts are managed and accounted for
Allocate all unknown deposits to the debtor’s suspense account
Ensure all refund transactions are captured in the travel management & accounting system.
Ensure all manual transactions / journals are captured in the travel management & accounting system against the relevant booking
Create invoices / credit notes on request from clients
Assist consultants with all debtor queries
Pull age analysis report ensuring no accounts are over 60 days due
Import receipts for credit card payments on a weekly basis
Client refunds
Ensure client refunds are recorded in the travel management & accounting system
Process client refunds in the travel management system, accounting system and our internet banking platform
Ensure optimal return on cash flow
Manage bank balances between accounts to utilize the highest interest earning facility to its full
SAGE Accpac Cashbook Management
On a daily basis, ensure all transactions are reflected correctly in the cashbook and contact the bank for any discrepancies
On a daily basis, post all CB batches ensuring all transactions are posted accurately and timeously.
Control and manage the company petty cash / petty cash cards
Capture all cash withdrawals on a reconciliation spread sheet
Manage balances to maintain small balance
Journalise all costs to correct GL accounts
Withdraw funds for petty cash as required
Manage foreign currency cash for educational requests
Ensure all policies regarding the issuing and authorization of cash withdrawals are strictly followed
Treasury – Banking and cashflow management
Manage relationships with the banks
Ensure bank charges are negotiated and minimized where possible.
Facilitate an investment strategy to optimize return on cash flow. Staff
Staff travel management / Lifestyle awards / ad hoc journal entries
Management of finance recording, recovery and reimbursements for staff travel ensuring travel is pre-approved by management and recorded / reported accurately in the travel management & accounting system
Ensure all staff travel is cleared from the AR accounts and posted to the correct GL accounts
Ensure the relevant VAT claim is accounted for correctly
MIS Reporting, month-end reconciliations and duties
Monthly update reporting on the MIS reporting folder:
Bank charges report
Cashflow balances report
Debtors Age Analysis
Refunds
Debtors Suspense account
Email management – personal
Ensure that all emails receive a prompt response with all queries addressed by close of business
Ensure all emails received are filed in suitable folders
Sent items are not to be deleted
Ensure that the Debtors or Banking shared mailbox is copied in or forwarded any emails relevant to them as a whole and for tracking/reference purposes
Ensure any email received directly but not for your attention is passed onto the relevant member or department
Email management – shared Debtors and Banking email boxes
Ensure that the shared mailboxes are reviewed regularly per day and emails marked to your name are attended to
Ensure that all emails are "ticked" to signal that task has been completed
When overseeing the mailboxes, ensure that all emails are color-coded to specific team members, and urgent emails are marked unread or flagged/brought to team attention via Teams chat
Team assistance and team leader back-up role
Assist Team Leader with workload where need be, in cases of Banking and Debtors department being short-staffed
Assist in overseeing the Debtors Box and Banking box i.e., replying and looking into queries, providing invoices / credit notes and assisting customers / consultants to process payments, should Team Leader not be available.
Assist in overseeing the Banking email box i.e., replying and looking into queries from the ban