ROLE SUMMARY:
Be the first point of contact for existing clients, handling communications through video calls, email, phone and LinkedIn.
Advise and guide clients on communicating through the LinkedIn platform, using data analysis and reporting tools to propose new strategies.
Collaborate internally with operations and commercial teams to ensure the best outcomes for the business, ensuring top-level campaign performance and happy clients, then converting that to rebooking, upselling and cross-selling.
ABOUT MOMENTUM DATA:
At Momentum Data we are rethinking the way Enterprise B2B Marketing teams operate. Our proprietary algorithm leverages Artificial Intelligence, Robotic Process Automation, and B2B Social Media, combining the technologies in an original and disruptive way. We are a group of young and motivated professionals from all corners of the world, working with the world’s largest enterprises on all continents, and driven by the clear idea to leave a mark in the rapidly growing AI-powered marketing technology space. We are a stable and profitable high-growth operation and our journey has just begun.
MORE ABOUT THE ROLE:
As Global Account Strategist you’ll handle all communications with our existing clients via Zoom, email, phone, instant messaging and everything in between. Every interaction an AM has should be focused on maintaining and growing client relationships, ensuring client satisfaction and driving revenue growth.
As we are operating at the forefront of B2B Marketing, you’ll need a vast understanding and interest in the world of marketing and sales, as the collaboration with our clients is of a highly consultative nature. Our clients are based globally, so we love it when our Account Strategists are curious about the world to make strong connections in our multicultural environment.
In addition to communicating with our clients, it will be part of your role to oversee and run the campaigns in close collaboration with our operations and data team, structuring and analysing data, executing campaign steps, creating reports and proposing new strategies to our clients. It is a 360-degree role that requires strong attention to detail, a general business development mindset, and great communication skills.
BENEFITS:
Young and multinational team with fun and driven team spirit
Work from our beautiful terrace-office in the heart of Barcelona and enjoy 30% remote (work from anywhere) flexibility
Private health insurance, Macbooks, language courses, company events, salary sacrifice scheme for restaurants and travel