· Support the execution of the organization’s Employee Relations framework, policies, and procedures.
· Ensure consistent and fair application of ER processes across all departments.
· Contribute ER data, case insights, and trend analysis to support management reporting and governance reviews.
· Support digitalization, automation, and AI-enabled enhancements within employee relations processes.
Core Responsibilities
· Execute assigned employee relations cases, including grievances, conduct issues, investigations, and performance-related matters.
· Collect information, conduct interviews, prepare case documentation, and draft summaries for review and approval.
· Maintain accurate, confidential, and audit-ready ER records in line with internal governance standards.
· Apply ER policies consistently and support updates and version control as directed.
· Support payroll operations by validating ER-related payroll inputs such as disciplinary actions, unpaid leave, deductions, recoveries, and final settlements.
· Coordinate GPSSA-related employee data updates, changes, and documentation in collaboration with Payroll and HR Operations.
· Support reconciliation of payroll exceptions arising from ER actions or employee status changes.
· Ensure payroll-related documentation linked to ER cases is complete, accurate, and properly approved.
· Maintain ER and payroll trackers, logs, and case records.
· Prepare periodic reports on ER cases, trends, and payroll-related ER impacts.
· Support internal audits, governance reviews, and management reporting through accurate documentation and timely responses.
· Use HRIS, payroll systems, and ER case management tools to execute assigned activities.
· Support HR chatbot content and digital workflows related to ER and payroll processes.
· Participate in automation and system enhancement initiatives affecting ER and payroll interfaces.
Requirements
· Bachelor’s degree in Human Resources, Finance, Business Administration, or a related field.
· Master’s degree and/or professional certifications (e.g., CIPD, SHRM, WorldatWork/CCP, Certified Compensation & Benefits Professional) preferred.
· 7–10 years of progressive HR experience with strong exposure to employee relations case handling and investigations.
· Experience in an investment organization, financial institution, sovereign-linked entity, or other high-governance environment preferred.
· Demonstrated ability to independently execute complex ER cases under management direction.
· Experience working with HR systems, digital workflows, and reporting tools.
· Strong ER case handling and documentation skills.
· Working knowledge of payroll processes and GPSSA administration.
· High attention to detail, confidentiality, and governance compliance.
· Familiarity with HR systems, digital workflows, analytics dashboards, and AI-enabled HR tools.