At Melita, we believe our people are key to our success. We foster a diverse, dynamic environment where individuals are empowered to grow while working with cutting-edge technologies in a fast-paced, ever-evolving industry. Within our IT Operations team, we support a range of business-critical systems across a complex environment. We are currently seeking an experienced Sr IT Operations Engineer to plan, implement, and manage IT systems and underlying infrastructure, ensuring reliable and efficient operations.
What you will be doing:
Administering of internal IT infrastructure and supporting multiple business critical IT installations, including networking and server infrastructure hosted both on-premise and cloud
Actively monitoring systems and analysing alerts/logs as required
Contributing to operational process improvements and maintaining relevant documentation
Resolving support cases and service requests related to IT Operations, escalating to local and foreign service providers where needed
Supporting major projects in the IT Operations team