MACE Annagassan, Annagassan, A92 H9NA, Co. Louth requires a full time experienced Sales Assistant with Supervisory experience to join their amazing team.
CUSTOMER CARE
To serve customers in a friendly and efficient manner providing an exceptional standard of customer care
To communicate with the customers in and effective and welcoming manner
SUPERVISORY
Supervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level
Ensure high quality and consistent customer service is provided at all times
To delegate and communicate effectively with the retail sales team
To supervise the effective induction and training of employees
Assist the Store Manager in the effective management of retail sales team performance
OPERATIONAL & STORE PRESENTATION
To accurately compute sales prices, total purchases and receive & process appropriate payment from the customers in line with cash register and/or cash handling policy
Assist customers in bagging purchases
Maintain knowledge of current in store sales and promotions
Answer customer queries with regard to the store and its merchandise
To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate
Open and close cash registers performing tasks such as counting money, balancing cash drawers and making deposits in line with cash handling policy
Clean shelves & counters and sweep floors internally and externally ensuring store is tidy and free from clutter at all times
Clean all areas of the store (including staff facilities) as directed by Assistant Store Manager/Store Manager
Maintain a clean and well organised back store area
To receive and check stock in line with company guidelines
Ensure stock is packed in line with company merchandising guidelines
Update shelf edged labels as instructed by the Assistant Store Manager
To rotate stock appropriately minimising waste
To be vigilant at all times to prevent stock loss and waste
To conduct stock takes as instructed by Assistant Store Manager/Store Manager
To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards
GENERAL
Any other duties that may be assigned to you by the Assistant Store Manager/Store Manager