ABOUT THE COMPANY
LITIT, a joint venture between NTT DATA and Reiz Tech, is a company with deep-rooted industry know-how, dedicated to innovation within the IT sector. Its primary focus is delivering high-quality solutions in the DACH region. With a commitment to excellence, LITIT combines the best of German precision, Japanese work ethics, and Lithuanian talent to provide unparalleled IT service and support to its clients.
ABOUT THE ROLE
We’re looking for a Technical Consultant who plays an active role in sprint delivery by configuring the ServiceNow platform, while also fostering knowledge sharing and promoting best practices among platform administrators. This role contributes valuable technical insight during workshops and collaborates closely with stakeholders to shape, refine, and advance user stories from concept to implementation.
RESPONSIBILITIES
Provide technical support and ensure high-quality service delivery
Contribute to the design and development of effective solutions
Identify opportunities for optimization and continuous improvement across processes and systems
Advise on technical decisions, offering clear and practical guidance to stakeholders
Deliver implementations based on defined user stories, ensuring alignment with requirements
Set up, configure, and maintain the platform to support evolving business needs
REQUIREMENTS
More than 3 years of experience in technical consulting
Proven experience delivering implementations on the ServiceNow platform
Proven ability to lead discussions on implementation approaches and options
Strong understanding of the ServiceNow platform, including its components and APIs
Proven ability to apply and implement technical best practices effectively
Ability to clearly communicate the long-term impact of technical implementation decisions to both technical and non-technical stakeholders
Willingness and readiness to travel as required by project or client needs is expected. This may include occasional domestic or international travel, sometimes on short notice.
NICE TO HAVE
ServiceNow System Administrator certification
ServiceNow Product Implementation experience or certifications
ITIL Foundation certification
Familiarity with NowCreate methodology
German language skills are a strong advantage.
WHAT WE OFFER
Salary range: €4500 - 5500€ (GROSS) / month.
Learning opportunities with compensated certificates, learning lunches, and language lessons.
Chance to switch projects after one year.
Team building twice a year.
Office in Vilnius, Lithuania that offers themed lunches and a pet-friendly environment.
Remote work opportunities.
Flexible time off depending on a project.
Seasonal activities with colleagues.
Additional health insurance and loyalty days for Lithuanian residents.
Referral bonuses.
Recognition of important occasions of your life.