Location: Remote (India)
Duration: Long-term contract (approx. 12 months)
About the Role
We are seeking a detail-oriented Technical Writer to support the creation of in-platform learning materials and product documentation for a global software environment.
In this role, you will translate product demos, recordings, and SME inputs into clear, user-friendly guides and video scripts. You’ll work across the full content lifecycle, from initial draft through review and final publishing, ensuring accuracy, consistency, and usability.
This is a hands-on role suited for someone who is comfortable working independently in a fast-paced, release-driven environment.
What You’ll Do
Content Development
Create and update user guides with step-by-step instructions, screenshots, and troubleshooting notes
Develop video scripts aligned to screen recordings, including narration, on-screen actions, and timing cues
Capture and annotate screen recordings to support documentation and video development
Information Gathering
Gather inputs from demos, recordings, SMEs, and product updates
Convert raw inputs into structured, task-based documentation
Validate content for accuracy and alignment with product functionality
Review & Publishing Workflow
Manage content through defined review stages, incorporating feedback from multiple stakeholders
Track approvals, revisions, and final sign-off
Prepare and package content for publishing within internal platforms or knowledge bases
Operational Management
Track progress, updates, risks, and dependencies using project management tools
Maintain consistency in terminology, formatting, and documentation standards
Identify and document product issues or gaps with clear reproduction steps