We are seeking an experienced Coordinator to assess prospective patient needs and direct them to the appropriate special needs service or community resource.
KEY RESPONSIBILITIES:
Referral Screening & Eligibility Verification
- Reviews all incoming referrals for completeness and assesses appropriateness based on Special Needs Unit admission criteria.
- Verifies clinical, behavioral, safety, and insurance requirements to determine eligibility for SNU services.
- Meets with incoming patients or relatives to obtain pertinent data and verify insurance coverage.
- Communicates with managed care organizations to obtain insurance pre-authorizations in a timely manner.
- Communicates with referring providers to clarify missing or incomplete information.
- Redirects or recommends alternative services when referrals do not meet program criteria.
Parent/Guardian, DCFS, & Caregiver Liaison
- Serves as the primary point of contact for parents, legal guardians, DCFS caseworkers, foster caregivers, or other authorized representatives throughout the referral and intake process.
- Provides clear explanation of program expectations, required documentation, and next steps.
- Ensures all consents, releases of information, and legal documents are completed by the appropriate legal authority prior to admission.
- Obtains and verifies home medication lists, medical history, and other required intake materials from the responsible caregiver or agency.
Documentation & Compliance
- Initiates prior authorizations for treatment including single case agreements.
- Reviews all intake documents for accuracy and completeness prior to admission.
- Tracks outstanding documentation and follows up with families, providers, and agencies as needed.
- Ensures compliance with regulatory, legal, and organizational requirements related to pediatric and special‑needs populations.
- Enters the data of calls and assessments in the computer system in a timely manner.
- Distributes documentation of admissions to the Business Office, Admitting Unit and the Utilization Review Department.
Requirements
- Master’s degree in Counseling, Social Work, Special Education, or related field
- Active Nevada State Clinical License (RN, LCSW, LMFT, LCPC) preferred
- Inpatient experience preferred
- Familiarity with continuum of care and clinical terminology
- Current CPR certification
Benefits
A full benefits package is available the first of the month following 30 days of employment.
Desert Parkway offers competitive benefits to include:
- Medical insurance
- Dental insurance
- Vision insurance
- 401K Retirement Plan
- Healthcare spending account
- Dependent care spending account
- PTO Plan with holiday premium pay
- Discounted cafeteria meal plan
- Life insurance (including plans for spouse and children)
- Short- and long-term disability (with additional buy-in opportunities)
- Pet Insurance
- Identity Theft Insurance